08:00 – 09:00
Welcome refreshments sponsored by Limcharoen Hughes & Glanville
09:00 – 09:20
09:30 – 10:15
COMPETITIVE DIFFERENTIATION FOR THE RESORTS OF THE FUTURE
Discover those key elements which will likely influence the design of the next generation of mixed use resort properties; how exemplary architecture and landscaping, the delivery of unique experiences and several other important components will help Developers establish significant competitive differentiation so as to deliver enhanced operational performance and higher ROI.
Speaker: Eulogio Bordas, Chairman, THR Barcelona; Principal, Dream Hotels & Resorts
10:15 – 11:00
ALTERNATIVE OWNERSHIP – INNOVATION & EMERGING NEW PRODUCTS
Recreational Real Estate has spawned a host of new products in recent years, conceived and brought to market by innovative Developers and Operators who are in tune with the aspirations and preferences of today’s affluent Consumers. What do these products look like and what has driven their success? What operational synergies do they generate? How do they enhance the ROI?
Speaker: Paul Dean, Principal, Dean & Associates
11:00 – 11:30
11:30 – 12:00
MARKETING & SALES TRACK
SELLING LUXURY TO THE AFFLUENT CONSUMER
An experienced real estate market research professional who has worked extensively across the Asia-Pacific region with some of the leading hospitality brands, shares insights into how luxury real estate offerings are perceived by affluent consumers and how such offerings should be positioned and sold.
Speaker: John Berenyi, CEO, Bergent Research, Melbourne, Australia
12:00 – 13:00
PANEL SESSION ONE
Listen to the views of some of the region’s CEO’s and get their perspectives on future prospects for resort development and operations in South-East Asia.
Moderator: Rhonda Hare, Managing Partner, Blake Dawson, Singapore
Panel: Piyaporn Ann Phanachet, MD Assets, Thailand, Six Senses Resorts & Spas
Gary Knowles, CEO, Karma Resorts, Indonesia
Bryan Lunt, Chairman & CEO, Absolute World Group
Barry Robinson, CEO & Managing Director, Wyndham Vacation Resorts Asia Pacific Pty Ltd
Andrew Langdon, SVP, Jones Lang Lasalle Hotels, Thailand & Indo-China
Ramy Filo, CEO, Classic Group, Queensland, Australia
13.00 – 13.50
14:00 – 14:30
An overview of the Thailand Hotel and Resort development marketplace, its newest products and its future prospects.
Speaker: David Simister, Managing Director, CBRE, Thailand
14:30 – 15:00
ASIA’S BIG TWO: BALI AND PHUKET LEADING THE WAY
Listen to an insightful analysis of the macro market dynamics in these development hotspots as well as taking a look at alternative ownership. Plus key comparisons in the hotel branded villas products in both of these markets.
Presenter: Bill Barnett, Managing Director, C9 Hotelworks, Phuket, Thailand
15:00 – 15:30
15:30 – 16:15
THE IMPORTANCE OF BRANDING & EXEMPLARY DESIGN
How branding & design can drive competitive differentiation, enhance sales and deliver a price premium.
Moderator: Gregg Anderson, Vice President and Global Managing Director, The Registry Collection International
Speakers: Andrew Pang, Managing Director, Yoo Asia
Charlotte Rose Melsom, Global Director of Brand Development, Absolute World Group
16:15 – 17:15
PANEL SESSION TWO
OPERATIONAL CHALLENGES ASSOCIATED WITH MIXED USE RESORTS
Well-planned Mixed Use Resorts cater for a range of different clients – from transient guests to outright Owners and several more categories in between. Operators have to recognize their separate needs, depending upon whether users are there to live, to work, to rest or just to play. What operational challenges arise when dealing with such varied user groups, with different expectations and how are such challenges addressed?
Moderator: Rhiannon Barnard, Hospitality Lawyer, Blake Dawson, Singapore
Panel: Mike Hall, General Manager, Absolute World Group, Thailand
Dexter Bryn Norville, Director & Head of Estate Management, Jones Lang Lasalle, Thailand
Chris Gordon, Developer & Operator, The Village Coconut Island, Phuket, Thailand
Piaras Moriarty, VP Client Management, Sales & Marketing, Raimon Land
Jeff Tisdall, Managing Partner, Lift, Dubai
17:15 – 17:45
The pressure on business to play a role in social issues involving employees, stakeholders, society, environment, government etc. is continuously increasing. The combined impact of Corporate Social Responsibility can make a major contribution in creating long-term success in organizations. As part of a Social Redevelopment program, Christel House work in partnership with businesses who can provide local investment and expertise whilst bringing educational and welfare programmes to fruition.
Speaker: Raju Shahani, Managing Director, Christel House, India
18:30 – 20:30
Evening cocktail party sponsored by Raimon Land
DAY TWO – TUESDAY 11th OCTOBER 2011
08:45 – 09:00
WIN A BREAK IN A US$3M PRIVATE VILLA OF YOUR LOCATION CHOICE
Courtesy of 3rdHome – Delegates must be in attendance for their chance to win.
09:00 – 09:45
INNOVATION IN THE RESORT DEVELOPMENT INDUSTRY
The CEO of one of the Resort Development Industry’s acknowledged global leaders will share some fascinating insights regarding the innovations that he believes will impact the resort development industry in the coming years. Our keynote speaker’s insights are based upon hands-on experience during a career spent in mainstream hospitality development and operations, primarily in Europe and North America.
Speaker: Geoff Ballotti, CEO, RCI
09:45 – 10:30
TRAVEL TRENDS WITHIN THE ASIA PACIFIC REGION & THE LIKELY IMPACTS OF THE LOW COST CARRIER MODEL
An opportunity to understand travel trends across the Asia-Pacific region, the impacts of the rapidly expanding Low Cost carrier model, the major trends in outbound travel linked to airline and airport capacity and the factors likely to impact further growth in the coming years.
Speaker: John Koldowski, Deputy CEO, Pacific Asia Travel Association [PATA]
10:30 – 11:15
LESSONS LEARNED IN A REGULATED MARKETPLACE & THE CHALLENGES THAT LAY AHEAD FOR EMERGING & PARTIALLY UNREGULATED MARKETS
A perspective on the world’s most advanced market and how its growth and momentum was achieved and some of the lessons learned along the way followed by a discussion where a senior executive with a Global Hospitality Brand looks at some of the obstacles and challenges which may hinder orderly market growth within the world’s largest potential emerging market.
Speaker: Howard Nusbaum, President & CEO, The American Resort Development Association [ARDA]
Panelist: Dom Albanese, Regional Vice President – Marketing, Sales & Service, Marriott Vacation Club – Asia Pacific
11:15 – 11:30
11:30 – 12:00
An overview of the Vietnamese hotel and resort development marketplace, its newest products and its future prospects.
Speaker: Marc Townsend, Managing Director, CBRE Vietnam
12:00 – 13:00
PANEL SESSION THREE
THE DEVIL, AS THEY SAY, IS IN THE DETAIL…
Legal and Practical Challenges associated with the design and implementation of Alternative Ownership structures in South-East Asia.
Moderator: Rhonda Hare, Managing Partner, Blake Dawson, Singapore
Panelists: Robert Krupica, Lawyer, Limcharoen Hughes & Glanville, Thailand
Christian Glanville, Partner, Limcharoen, Hughes & Glanville, Vietnam
Douglas Wylie, Senior Legal Counsel, RCI Asia-Pacific
Ingo Mueller, Partner, Limcharoen Hughes & Glanville, Bali, Indonesia
13:00 – 13:55
SALES & MARKETING TRACK
INNOVATIVE APPROACHES, DIFFERENTIATED PRODUCTS & CONTRASTING MARKETS – WHAT’S REALLY WORKING TODAY & WHERE?
A panel discussion which will examine very different methods to marketing and sales as between jurisdictions in which regulation is limited, as against other markets which have a very detailed regulatory environment, as well as a look at some new targeted marketing channels which have been achieving considerable success in South-East Asia.
Moderator: David Clifton, Senior Executive Business Development, EMEAA, Interval International
Panelists: John Berenyi, Managing Director, Bergent Research, Australia
Roger Searle, Managing Director, Millionaire Asia
Dom Albanese, Regional Vice President – Marketing, Sales & Service, Marriott Vacation Club, Asia Pacific
Gary Knowles, CEO, Karma Resorts, Bali
Charlie Fieule, Sales Director, Six Senses
Paul Mattimoe, Managing Director, Perspective International Magazine
15:00 – 15:45
SOFTWARE FOR A NEW LEVEL OF SERVICE
Taking a look at two very different perspectives regarding the use and importance of technology solutions within the Resort Development environment. Firstly, a look at the need for carefully designed software solutions to manage and control the core activities within a mixed use resort environment, covering lead generation, marketing, inventory control, sales activities, PMS, reservation systems, loan book management, annual dues billings and collections – get a glimpse of the modules that are needed to provide effective control over a business with many moving parts. Secondly, take a look at cutting edge software that is designed to enhance and streamline the entire sales process through sophisticated customer engagement and interaction.
Moderator: Joe Hickman, Executive Director Asia Pacific, Interval International
Speakers: Steve Pentland, CEO, Generator Systems
Mike Ashton, Director of Business Development, Merlin Software
15:45 – 16:00
16:00 – 17:00
PANEL SESSION FOUR
HOW DO YOU WRAP OTHER COMPONENTS AROUND YOUR PRODUCT TO ENHANCE THE OVERALL VALUE PROPOSITION?
The critical components needed to add value and differentiation to your product.
Moderator: Steve Pentland, Managing Director, Generator Systems
Panelists: Adrian Lee, CEO, RCI Asia-Pacific
Darren Ettridge, SVP Resort Sales & Business Development, Interval International, EMEAA
Giles Adams, President, 3rdhome
17:00 – 17:15
Summary and Close